Shipping policy
Shipping Policy
At Zankivo.com, we are committed to delivering your order safely and on time anywhere in Pakistan.
Order Processing
- All orders are processed within 2-3 business days after order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time
- Major Cities: 2–4 business days
- Other Cities & Remote Areas: 3–7 business days
Delivery times may vary due to weather conditions, public holidays, or courier delays.
Shipping Charges
- Shipping charges are displayed during checkout before you complete your order.
- We may offer Free Shipping on selected products or promotional campaigns.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across most cities in Pakistan. Please ensure someone is available to receive the parcel and make the payment at the time of delivery.
Order Tracking
Once your order is shipped, you will receive a tracking number (where available) so you can monitor the delivery status of your parcel.
Delivery Attempts
If the courier is unable to deliver your order due to an incorrect address, unavailable recipient, or failed delivery attempts, the parcel may be returned to us. Additional shipping charges may apply for re-delivery.
Address Accuracy
Please ensure your shipping address and contact number are correct before placing your order. We are not responsible for delays caused by incorrect or incomplete information provided by the customer.
Damaged or Missing Items
If your package arrives damaged or if any item is missing, please contact us within 24 hours of receiving your order. We will review the issue and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping or your order, feel free to contact our customer support team.
Email: hafeezcreator@gmail.com
Phone/WhatsApp: 0329 0757045